FAQ

Q:How Long Does Shipping Take?

West Coast = approx. 3-4 business working days

Mid West = approx. 3-5 business working days

East Coast = approx. 4-5 business working days

All Freight Deliveries = approx. 2-7 business working days

Q: Should I pay for the deliver fee? How much is it?
A:Mastercanopy will pay for the standard delivery, if you need the product(s) urgently,
we also offer expedited deliver.
Pay attention: when expedited is applied, extra fees may occur.
(Standard delivery: usps, ems, Royal post.)
(Expedited delivery: Fedex, UPS, DHL)

Q:Do Mastercanopy offer a warranty?
A:Yes, every product from our company comes up with 1-year-gurantee.

Q: I like your canopies! Where can I get some discounts and coupons?

A:Dear customer, there are many ways for you to win a discount.

•  You can enter your email to spin the wheel and win an unexpected discount!

• Now,there is an automatic $10 discount with every order in our store.

• Of course, if you want to purchase products in large quantities, please contact us. We will give you a satisfactory discount.